CUSTOMER SERVICES

SHIPPING POLICY
A. Pricing :
(applicable for orders to be delivered within U.S only)

To provide a smooth internet shopping experience, Elegem.com ships orders every business day, Monday through Friday. That means your purchase will be in the mail within one business day after the payment is confirmed. We offer shipping methods from United States Postal Service (USPS) and United Parcel Service (UPS) at your own choice.

Shipping Method

under $50

between $50 and $100

over $100

Estimated Delivery Time

USPS Priority Mail

5.00

4.50

N/A

4-6 business days

UPS Ground

6.00

3.00

FREE

4-6 business days

UPS 3 Day Select

10.00

6.00

3.00

3 business days

UPS 2nd Air

12.50

10.00

7.00

2 business days

***UPS Next Day (Overnight)

22.00

20.00

17.00

1 business day

*International Airmail

15.00

15.00

15.00

7-10 business days

**Global Express Mail

25.00

20.00

17.00

3-4 business days

FEDEX GROUND

5.00

4.50

FREE

4-6 business days

FEDEX 3 DAY  SELECT

9.00

6.00

3.00

3 business days

FEDEX 2 DAY
Air

12.50

10.00

7.00

2 business days

FEDEX NEXT DAY
(OverNight)   

24.00

20.00

17.00

1 business days

Saturday delivery? Use UPS Overnight® and request Saturday for $37.50.
Not available in all areas. Please contact Customer Service at 1-800-931-6020 for delivery details.
B. Terms and Policies:

All packages shipped by Elegem.com are insured at no cost to you.

In the event that your order cannot be shipped, you will be contacted immediately by one of our customer service representative.

Your credit card will not be charged until your order is shipped.

Orders will be processed and shipped within 2 business days after payments are confirmed.

You will receive an email confirmation with tracking information when your order is shipped. You may track your package through the tracking page on our website.

We accept :   Shipping by :