What If I Return An Item For A Refund?

If you wish to return an item to obtain a refund, the amount of US$ 15.00 will be deducted to cover the insured express delivery to Thailand. In addition to this, a reverse transaction fee generated by the payment service provider will be deducted from the refunded amount (the fee will vary depending on the method of payment used for that particular transaction). Note that insurance fee on each item is not refundable.

The labor fee on Create Your Jewelry orders is also non refundable.

What If I Only Want To Return One Item From My Last Order?

No problems! It doesn’t matter whether you wish to return just part of your order or the entire shipment, the process is exactly the same.

Return Of Free Gifts

To receive your full refund, free gifts must be returned. If you do not return these gifts their cost will be deducted from your refund.